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জেলা ই-সেবা কেন্দ্র, সিলেট

Activities of Sylhet District E-Service Center at a Glance


Serial No.

Content

Actions taken

1

Establishment of district e-service center

District e-service centers have been set up in Sylhet district from A2I with 31 LAN connections through servers. Recently, the district administration has increased the number of LAN connections by 39 more as per the demand, bringing the total number of nodes to 60. Letters / documents / correspondence work has been going on in e-method since last July 2011.

2

E-service center campaign

The e-service center has set up sign boards, banners, posters, festoons, etc. and highlighted the identity in the district e-service center so that the public can easily come to the district e-service center. At various meetings of the district administration and at various meetings of the upazila administration, the agenda of the district e-service center has been kept. Moreover, various leaflets have already been distributed for the promotion of the district e-service center and have been widely disseminated locally through the UNO / UP Chairman.

3

Setting up an IP address on a LAN computer and creating a user

IP address is assigned to each node. All the officers / employees of the district administration have been given user names and passwords. Each user is working on e-mail / documents / correspondence using their own name and password.

4

Training of officers / employees

All the officers / employees of Sylhet District Administration were given 3 days training from A2I project. Under the management of the district administration, all the staff / employees are given hands-on training on e-service centers at their respective desks.

5

Dash board testing

Officers are working on letters / documents / correspondence by checking the dashboard regularly. The Deputy Commissioner and the District ICT Focal Point regularly check the dashboard and instruct the officers / staff to increase the work speed.

6

Organizing regular meetings of e-service centers

Every month 2 meetings are being held for testing and evaluation of the district e-service center. Necessary directions are being given by reviewing the activities of the officers at the meeting.

7

Troubleshooting

In case of any problem in the server / LAN / computer, 3 assistant programmers of BCC have been present in the office of the Deputy Commissioner round the clock to solve it immediately. If any user encounters a problem while working on LAN, get it resolved immediately.

 

 

 

 

Notable steps in the implementation of district e-services:

 

 

1. Construction of large signboards at the main gate to highlight the identity of the district e-service center and display of services provided at the district e-service center in front of and inside the district e-service center through signboards, festoons, banners.

 

2. Upgrading LAN with 31 nodes to 65 nodes.

 

3. Provide branch wise / group based training to all officers / employees through Assistant Programmers.

 

4. Distribution of roster duty to the employees of District-e-Service Center and Record Room and ensuring fake delivery through e-system within 03 days.

 

5. Disposal of letters / documents and correspondence through complete e-system.

 

 

If you have any difficulty in getting information about the application or getting the service, please contact --------

0821-716041 or 01730331018 
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